Welcome to our FAQ corral, where we’ve rounded up answers to all your burning questions about our authentic Western wear for young cowboys and cowgirls. If you don’t find what you’re looking for here, don’t hesitate to send us a holler!
About Our Products
What types of Western clothing do you offer for kids?
We’ve got everything to outfit your little buckaroos in true Western style! Our selection includes:
- Boy’s Western wear (jeans, shirts, and more)
- Girl’s Western apparel (dresses, skirts, and cowgirl favorites)
- Infant and toddler Western clothing
- Authentic jeans (including our best-selling Wrangler styles)
- Long-sleeve and short-sleeve shirts
- T-shirts with genuine Western designs
What sizes do your clothing items come in?
We outfit young cowpokes of all sizes! Our inventory ranges from infant sizes up through older kids. Each product page lists specific size availability – if you’re unsure about sizing, check our sizing charts or contact our ranch hands (customer service team) for guidance.
Are your products authentic Western wear?
You bet your boots they are! At Western Kidz Sales, we only carry genuine Western apparel that would make any cowboy or cowgirl proud. From durable Wrangler jeans to authentic Western shirts, we’re committed to bringing you the real deal.
Ordering & Account Questions
How do I place an order?
It’s as easy as pie! Just mosey on through our website, add items to your cart, and checkout when you’re ready. We accept Visa, MasterCard, JCB, and PayPal for your convenience.
Can I create an account to track my orders?
While we don’t currently offer customer accounts, we’ll send you tracking information faster than a mustang across the plains once your order ships. You’ll be able to follow your package every step of the journey!
Do you offer gift wrapping or special notes?
At this time, we don’t offer gift wrapping services, but we’d be happy to include a special note with your order if you request it in the order comments. Just give us a holler at [email protected] after placing your order.
Shipping & Delivery
How long does shipping take?
We’ll have your order processed and on its way within 1-2 business days. After that:
- Standard Express Ride ($12.95): 10-15 days after shipping via DHL or FedEx
- Free Trail Ride (orders over $50): 15-25 days after shipping via EMS
Do you ship internationally?
We’re proud to outfit young cowboys and cowgirls across the globe! We currently ship worldwide with the exception of some Asian countries and remote areas. If you’re unsure whether we deliver to your neck of the woods, just give us a holler at [email protected].
How can I track my order?
Once your order ships, we’ll send you tracking information by email. You’ll be able to follow your little cowboy’s new outfit every step of the journey from our warehouse in Greeley, Colorado to your front porch.
What’s the best way to get free shipping?
Combine multiple items to reach that $50 free shipping threshold! Those toddler Wrangler jeans pair mighty fine with one of our Cinch t-shirts, and before you know it, you’ve got free delivery headed your way.
Returns & Exchanges
What’s your return policy?
If something doesn’t fit your little buckaroo quite right, you’ve got 15 days after receiving your order to send it back for an exchange or refund. We want every Western Kidz experience to be as satisfying as a cold sarsaparilla on a hot day.
How do I initiate a return or exchange?
Just send us an email at [email protected] within 15 days of receiving your order, and we’ll guide you through the process faster than you can say “yeehaw!” Please include your order number and details about what you’d like to return or exchange.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll cover the return shipping – just contact us first so we can make it right.
Payment Questions
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for your convenience and security.
Is my payment information secure?
Absolutely! We take security as seriously as a sheriff takes the law. All payments are processed through secure, encrypted systems to protect your information.
Do you offer payment plans or installment options?
At this time, we don’t offer payment plans, but we do have that free shipping option for orders over $50 to help you save some dollars for more Western goodies!
Contact Us
How can I contact Western Kidz Sales?
We’d love to hear from you! You can reach our ranch hands (customer service team) at:
- Email: [email protected]
- Mailing Address: 523 10th Street, Greeley, CO 80631
From our family to yours, thank you for choosing Western Kidz Sales – where we outfit the next generation of adventurers in authentic Western style!